HP Pagewide Pro MFP 477dw wireless connection issues


How To Fix HP pagewide Pro MFP 477dw Wireless Connection Issues?

HP PageWide Pro MFG 477dw is an All-in-One printer that prints excellent graphics and good-looking texts. The printer is designed in a way to support wired and wireless connectivity options. Wireless options include Wi-Fi, Ethernet, Wireless Direct, and Near Field Communication (NFC). With the advancement in technology, every user prefers connecting their printers to a wireless network to make the printing experience hassle-free. But what if you are struggling to connect your printer to a wireless network? The answer to this question is given in this article. Do check out all the troubleshooting steps to solve HP Pagewide Pro MFP 477dw wireless connection issues.

Basic checks to be looked upon:

  • Make sure that your HP printer is turned on.

  • Check whether the power cable is firmly attached to both ends.

  • Sometimes, the power cable connected to your router gets loosened so that you will end up with a wireless connection issue.

  • Thus, it is necessary to look into the router and also check whether you have an active Internet connection.

  • Use the 2.4 GHz Bandwidth instead of 5 GHz for a better signal range.

  • Additionally, you can run a simple speed test to know the network speed (Upload and Download speeds).

  • As the last step, disconnect and reconnect the printer to the network.
checks HP printer is turned on

Troubleshooting the Wi-Fi problem:

As HP PageWide Pro MFG 477dw is a wireless printer, you have a choice to utilize two of the connection types.

  • WPS.
  • Wi-Fi Direct.
  • If you’ve chosen the WPS method to connect your printer to the computer, you have to ensure that the router is kept closer to your printer.
  • As the printer supports the WPS connection to connect your printer to the computer, you have to check whether the WPS button on the router is pressed within two minutes.
  • If you do not press WPS on your router, you cannot perform the wireless connection.
  • So, be sure to complete the router setup without any delays.
  • Try to print the wireless connection report to know the reason behind the HP Pagewide Pro MFP 477dw wireless connection issues.

Use the windows troubleshooting wizard:

  • Click on the Start menu.
  • Click the Settings icon.
  • Select Update & Security.
  • Click on Troubleshoot from the left panel.
  • Select your HP PageWide Pro MFG 477dw printer and Run the troubleshooter.
  • Follow the instructions stated in the Wizard to fix the printer not connecting to the wireless network problem.
Restart the print spooler service on your PC

Restart the print spooler service on your PC:

  • Open the Start menu.
  • Type services.msc and hit Enter.
  • If an administrator password is required, kindly enter the same.
  • Scroll down and select the Print Spooler option.
  • Right-click on the service and select the Stop option.
  • It will take about 30 seconds for the service to stop.
  • Right-click on the Print Spooler service and select Start.
  • Open the Start menu.
  • Type services.msc and hit Enter.
  • If an administrator password is required, kindly enter the same.
  • Scroll down and select the Print Spooler option.
  • Right-click on the service and select the Stop option.
  • It will take about 30 seconds for the service to stop.
  • Right-click on the Print Spooler service and select Start.

Clear all print jobs:

  • Press the Windows and R keys at the same time to open the Run box.
  • Type Services.msc and press Enter.
  • Select Print Spooler and click Restart the service.
  • Now check whether your printer is able to connect to your network device.

Turn off the antivirus program:

Sometimes, third-party antivirus software can lead to printer wireless connection issues.

  • Locate the antivirus application on your PC.
  • Most antivirus software has the turn-off or disable option. So, make use of it.
  • After making the changes, check whether the wireless connection issue is fixed or not.

By following the above troubleshooting steps, you can quickly fix the HP PageWide Pro MFG 477dw wireless connection issues. Unfortunately, if you are still experiencing the same issue, call our technicians to get the best help to solve HP Pagewide Pro MFP 477dw wireless connection issues.