HP Officejet Pro 6830 Problem With Printhead

If there is a problem with your HP Officejet Pro 6830 printhead, then the first step is to clean them. Make sure you are using the genuine ink cartridges provided by the manufacturer. When an error message appears on the operation panel stating There is a HP Officejet Pro 6830 problem with printhead, it indicates a hardware failure. In such cases, your printer will require service or replacement. The HP Officejet Pro 6830 printer will be considered for replacement only if it is in warranty and the error message appears.

hp officejet pro 6830 problem with printhead


Quick Steps To Clean HP Officejet Pro 6830 Printhead

Go through the guidelines mentioned below to clean the HP Officejet Pro 6830 printer.

  • Load an unused recommended plain paper into the main input tray.

  • Press the Power button of the printer and hold it until the end of the process.

  • Locate the Cancel button with the cross symbol and press it twice.

  • Press the button named Resume.

  • Take your hands off the Power button.

  • Try using the HP Solution Center and software that accompanies your printer for cleaning the printhead.

Detailed Analysis On HP Officejet 6830 Printhead Problems

Printhead Cleaning

  • If there is HP Officejet Pro 6830 problem with printhead by any clogging, make sure you clean them. An automated can help you to perform the cleaning process. To start accessing the printer’s control panel, you need to swipe the touchscreen downwards. Once you do so, the Dashboard of the control panel launches. Locate the grid-shaped Setup icon and press it.
  • Swipe the display upwards, look for the Printer Maintenance option and select it. Select the Update the Printer option, and the related menu appears. Touch the Check For Printer Updates Now option. Wait until the new updates install automatically. The Print Quality Diagnostic page has to be printed. Check if the error message continues to appear.

Reseating the Printhead

  • The next solution to resolve the HP Officejet Pro 6830 problem with printhead is to reseat them. Make sure that the printer is on while opening the ink cartridge access door. Now turn off the printer and lift the carriage latch. Hold the sides of the printhead and lift it. Remember not to remove them from the unit. Now place them back into the printer to reseat it.
  • Move the printhead from the left and to the right slowly, to ensure that the printhead is fully seated in the carriage. Release the carriage latch and make sure they are facing down. Do not leave the ink cartridge access door open. Now turn the printer on and check if the issue persists. Repeat the reseating process thrice and verify if the error message appears.

Reset the Printer

  • The most common solution for many printer problems is to reset them. This guide you to reset the HP 6830 printer. Make sure your printer is active. Disconnect the printer’s power cord from its rear and then unplug the other end from the electrical outlet.
  • Wait for not less than 60 seconds and then replug the cord back into the socket and the rear of the printer. Check if the printhead error message appears again.

Replace or Service the Printhead

  • If a HP Officejet Pro 6830 problem with printhead message appears, then go for a replacement if it is in warranty. If the warranty period has ended, purchase a new one. You can also apply for the printer service.