Unable To Open Your HP Printer’s Embedded Web Server- Three Simple Workarounds To Try

Generally, you will not be able to access the page using a web browser when:

  • Your computer is in offline or not connected to a stable Internet connection.
  • The entered URL address is wrong or invalid.
  • Moreover, the EWS page will not open if:

  • Your devices (HP printer and computer (that you’re using)) are not on the same network.
  • The printer’s IP address is entered wrongly.
  • There is a problem with your printer’s IP address.
  • You’re using an incompatible web browser.

Keeping in mind these factors, let’s see how to resolve this HP printer problem.

Connecting the Device To A Stable Connection

  • Check if your HP printer and Mac or Windows computer (on which you have installed the printer) are connected to the same network. If not, make sure to connect them to the same network.
  • Ensure that your HP printer is connected directly to your computer using the USB cable.
  • Similarly, ensure that you are not using a network hub to connect your printer to your network.

Using The Right/compatible Web Browser

  • Using the right web browser is also important to access the EWS page smoothly. So, check if your browser meets the minimum system requirements of the printer.
  • If not, choose the right one. Also, check if you have enabled the proxy settings on your browser. If yes, disable them. Enable the JavaScript and Cookies on your browser if they are disabled or turned off.

Ping The Printer Using The Ip Address

  • Gather your printer’s IP address. To do so, open Setup > Report > Network Configuration Report.
  • Now, the printer will print a sheet with its IP address.
  • Open the Devices and Printers screen if you’re using Windows. Locate your printer and open its Context menu. Click on Properties.
  • The printer’s IP address will be displayed below the Troubleshooting Information section. Note it down.

For Windows

  • Open Command Prompt. Type ping printer’s IP address> and tap Enter.

For Mac

  • Open Network Utility. Go to Ping and type the printer’s IP address in the given field. Click Ping.


Did the information provided on this page help you in resolving the printer’s EWS problem? If not, click the Call button below for real-time assistance from technical experts.